The Enterprise Citycomp Service GmbH
FactsKey fact about CITYCOMP Service
Our focus on equally high-quality IT services embracing all the mainstream products of every leading IT manufacturer (multi-vendor service / MVS), has given us fixture-status in the IT-marketplace. By specializing in a niche-market we have achieved the following turnover-growth.
Development in turnover:
More key facts about CITYCOMP:
- Multi-Vendor Maintenance & Infrastructural Services for all mainstream IT-systems
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- From mainframes through server-storage-and-networking systems to PCs and printers
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7x24x365 (round-the-clock) in 75 countries worldwide
- Throughout Germany over 380 engineers on hand / worldwide over 200 partners
- Service-level agreements with a lead time of up to 2 hours and a recovery time of up to 4 hours (2 hours in the case of on-site engineers) territory-wide
- Better than 95% success with meeting service-level targets overall
- IMAC, Rollouts & Staging Services
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- Two to three data centre relocations annually
- Operating-system support
- Round-the-clock remote-operating
- The chosen service-delivery partner of top manufacturers and system houses
- Over 70,000 server & storage systems and around 500,000 client-hardware units under contract
- Central warehouse in Stuttgart (7.000 sqm) and in Bad Vilbel (5.500 sqm), 45 stock locations and logistical bases in Europe
- Worldwide logistics to our own high standard
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